Streamline your product inquiry workflow with intelligent round-robin assignment, SLA monitoring, and seamless Chatwoot integration.
Everything you need to manage product inquiries efficiently and provide excellent customer service.
Round-robin algorithm automatically assigns inquiries to available order organizers.
Track response times and ensure all inquiries are handled within the SLA threshold.
Comprehensive product management with SKU tracking and category organization.
Manage delivery dates and provide accurate shipping information to customers.
Simple and efficient inquiry management workflow
Customer submits a product inquiry through the widget or Chatwoot.
System assigns the inquiry to the next available order organizer.
Order organizer checks stock, provides shipping cost, and resolves the inquiry.
Contact an administrator to request access to the platform.